FAQ


1) What is Nomz? 

2) How does Nomz work? 

3) Where is Nomz made and by who? Is Nomz properly permitted?

4) Where and when do you deliver? 

5) Why frozen? What is the freezer life of Nomz?

6) How do you prepare Nomz?

7) Is there a faster way to prepare Nomz?

8) What recipes does Nomz have? Why did Nomz choose these?

9) I ordered the Shiitake mushroom chicken soup. Where are the red dates and ginger??

10) Does Nomz add preservatives? What does no added preservatives mean? 

11) DOES NOMZ OFFER A WEEKLY/MONTHLY SUBSCRIPTION SERVICE? 

12) How do I manage my Nomz subscription?  

13) FROM WHERE DOES NOMZ SOURCE ITS NUTRITIONAL INFORMATION?  

14) Where are your noodles (the noodles paired with the Chinese Chicken soup) from? Are they healthy?  

1) What is Nomz? 

Nomz: the solution when Mom, Dad and home-cooked food are far away.

Here at Nomz we answer the question “What should I eat?” for the time-starved individual craving clean and authentic Asian recipes. Currently, we offer wholesome Asian soups, lightly seasoned and made with zero MSG/added preservatives. Devour with noodles for a delightful noodle soup. Mmmm, Nomz!

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2) How does Nomz work? 

  1. Nomz crafts Asian stews for busy individuals

  2. You select a recipe for purchase

  3. Nomz delivers to door

  4. You devour at your convenience

        The stews are frozen for delivery and stored in freezer until desired enjoyment.

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        3) WHERE IS NOMZ MADE AND BY WHO? IS NOMZ PROPERLY PERMITTED?

        Nomz is made at Hana Kitchens, a licensed and inspected shared commercial kitchen in Brooklyn, New York. We personally craft Nomz ourselves, often assisted by hip hop and EDM tunes while we work. And yes, absolutely – Nomz holds the necessary NY 20-C food manufacturer permit (application submitted summer 2015), completes regular inspections (2017 inspection) of our procedures and facilities with no critical deficiencies and is permitted with the proper food safety certifications (98% on the food safety test!)

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        4) Where and when do you deliver? 

        Currently, we deliver only to Manhattan. We plan to expand soon.

        We deliver on Wednesday and Sunday evenings, contacting customers via text message to confirm timing.

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        5) Why frozen? What is the freezer life of Nomz?

          Our busy schedules are unpredictable. That is why we chill Nomz to enable accessibility and flexibility. The ability to store Nomz can reduce the number of grocery runs, saving time. Additionally, we have all had to throw away spoiled groceries at one point because of forgetfulness or a change in eating plans. Terrible feeling -- one you likely won't experience with Nomz!

          While Nomz can be safely stored indefinitely in the freezer, we recommend enjoying within six months of purchase for the optimal experience.

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            6) How do you prepare Nomz?

            Stove Top instructions (~8 minutes)

            1. Place contents in pot (to remove, run water over inverted container) and add 1 cup of water (line on container is 1 cup).

            2. Heat for 8 min. or until contents have separated. Stir occasionally, keep covered.

            3. Season with salt or red/white pepper as desired. Serve with freshly cooked noodles (optional). Enjoy! 

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            7) Is there a faster way to prepare Nomz?

            Comment: To accelerate stove top directions as seen above, place Nomz in refrigerator 24 hours in advance of desired enjoyment and follow steps 1-3 above. Preparation time will approximately halve (~4 minutes). 

            While our BPA-free container is certified microwaveable by the manufacturer, we currently do not offer microwave instructions (although it would be safe in the containers we use!).

            Helpful information 

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            8) What recipes does Nomz have? Why did Nomz choose these?

            Currently, we have two recipes with another recipe in development:

            • Chinese shiitake mushroom chicken soup infused with red dates, ginger and goji berries (xiang gu ji tang)
              • Vietnamese beef pho (pho bo)

              • Korean oxbone soup infused with daikon radish and yellow/green onions (sul lun tang, in development)

              We curate delicious recipes that we feel will be wholesome and require lengthy preparation, thus offering the most comparative value to the consumer. We are always looking to add Asian comfort recipes you crave. Please suggest one at hello@eatnomz.com

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              9) I ordered the Chinese shiitake mushroom chicken soup. Where are the red dates and ginger??

              Rest assured - all ingredients listed were certainly used in stewing process! After reduction, we remove certain ingredients (mostly the herbs which provide depth to the soup but aren't typically eaten) to provide the best eating experience for the customer. This includes the red dates and ginger. 

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              10) Does Nomz add preservatives? What does no added preservatives mean? 

              Nomz never adds preservatives as part of its processes. We are perfectly comfortable with nature's all-natural preservation method - chilling - and the shelf-life it affords (~6 months). We would much rather trade-off shorter shelf life (as opposed to the frozen soups on the ethnic grocery shelves that last years) in return for a more natural experience.

              We value transparency. As consumers, we know you are trusting your health to us and our products. Accordingly, below please find a non-exhaustive list of our suppliers. Rest assured we prioritize high-quality inputs - many of the ingredients we use are organic.

              • Organic Chicken - Trader Joe's, Costco, Bell and Evans ('16, '17)
              • Flower Shiitake Mushrooms - Local NYC-based wholesaler
              • Ginger - Trader Joes, local supermarkets
              • Organic Red Dates - Wei-Chuan
              • Organic Goji Berries - Wei-Chuan

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              11) Does Nomz offer a weekly/monthly subscription service?  

              We do! From the purchase page, select "subscribe" instead of "one-time purchase" and choose your desired delivery frequency.

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              12) How do I manage my Nomz subscription?   

              It’s easy! We have created a short guide to walk our subscription users through the process. Please click here.

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               13) From where does Nomz source its nutritional information? 

              We use the recipe nutrition analyzer tool from caloriecount.com. One can find it here. We also cross-checked the numbers with a paid nutrition analysis service, and the results were equivalent. 

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               14) Where are your noodles (the noodles paired with the Chinese Chicken soup) from? Are they healthy? 

              Our noodles are produced in Taiwan then imported to the United States. The manufacturer is ISO22000 & HACCP certified (these are food safety standards). Yes, they are healthy – we intentionally selected these noodles for their taste, functionality (pre-blanched for quick, 1-pot cooking!) and low amounts of salt and fat. Nutrition facts and ingredients provided here.

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